Existing User- Downloading FieldX Office on New Computer

[vc_row][vc_column][vc_column_text]

Option 1: Use a local backup of your FieldX Database

1. On your old computer, save a backup of your FieldX Office database by clicking ‘File’ then ‘Backup FieldX Data.’ Save this to a USB drive and move it to the new computer.
2. On the new computer, install FieldX Office from the ‘Downloads’ page at https://dashboard.fieldx.com. You’ll need to login with your FieldX username and password. Then click on the ‘Downloads’ link.
3. When you open FieldX Office, click ‘Existing User’, then select ‘Restore Your FieldX Database from a Backup.’
4. Select your local FieldX backup, then login with your username and password.
5. Then you would separately move your background maps to the new computer. Just move them into the same location on the new computer and FieldX
   1. For example, if the map files were in C:/>FieldX>Maps, then if you place the ‘Maps’ folder in the C:/>FieldX folder, the background maps will display on your new computer.

[/vc_column_text][vc_column_text]

Option 2: Download your Information from the FieldX Server

1. On the new computer, install FieldX Office from the ‘Downloads’ page at https://dashboard.fieldx.com. You’ll need to login with your FieldX username and password. Then click on the ‘Downloads’ link.
2. When you open FieldX Office, click ‘Existing User’, then select ‘Start with a Blank FieldX Database.’
3. Login with your FieldX username and password.
4. Select your initial download date. This sets the date that you will download journal entries from the server.
   1. Only journal entries that have been created or modified more recently than this data will be downloaded to your computer.
   2. Selecting a more recent date will take less time to complete the download.
5. After the download completes, you can set up your background maps by following the directions available here.

[/vc_column_text][nz_gap][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Related Articles

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_basic_grid post_type=”projects” max_items=”-1″ item=”4178″ grid_id=”vc_gid:1588022914646-316c502d-6ed4-0″ taxonomies=”91″][/vc_column][/vc_row]