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The latest updates for FieldX Journal require iOS 13 or above. If you are on an earlier version of iOS, you will see a message stating: “Unable to Purchase’  /  FieldX Journal is not compatible with this iPad.”

To install FieldX Journal on older iPads, there are two options:

Update to the Latest iOS

1. Click on your ‘Settings’ app.
2. Then click ‘Software Update’
3. The device will check for updates. If an update is available, continue upgrading your iPad.
    

Download Last Compatible Version

If you cannot upgrade to the latest iOS at the time, or if you are on an older device that does not support iOS 13, you can install the latest compatible version to your device.

On iOS 9 or 10:

1. Open the ‘App Store’
2. Then click on the ‘Purchased’ tab.
3. Search for ‘FieldX’ on the left side of the screen to narrow down your list of purchased items.
4. Then when you tap the download icon for FieldX Journal in the search results, you will see ‘Do you want to download the last compatible version? / This version of FieldX Journal is not compatible with this device.’
5. Tap Download, and the device will download and install version 1.10.5.

On iOS 11 or 12:

1. Open the ‘App Store’
2. Then click on the person icon to the top-right.
3. Tap ‘Purchased’ then select ‘My Purchases.’
4. Search for ‘FieldX’ to narrow down your list of purchased items.
5. Then when you tap the download icon for FieldX Journal in the search results, you will see ‘Do you want to download the last compatible version? / This version of FieldX Journal is not compatible with this device.’
6. Tap Download, and it will download and install the latest version available on your iOS.